NeoDove
  • Quick help portal
  • NeoDove Onboarding
  • Admin Portal
    • Create and Manage Users
      • How to Add a New User?
      • How to Add Users in Bulk?
      • How to Edit Users?
      • How to Deactivate Users?
      • How to Reset a User Account Password?
      • How to View all the Assigned Campaigns of a User?
      • How to Re-Assign the complete leads of a User irrespective of all the Campaigns?
      • How to Disable Lead Assignment?
      • How to Delete Users?
      • How to Define the Roles and Permissions of a User?
      • FAQs (Create and Manage Users)
    • Pipeline
      • How to create a campaign?
        • Lead Distribution Settings
        • Engagement Form
          • Creating Whatsapp Message Templates
      • Edit a Campaign
      • Edit an Engagement Form
      • How to do the HTML Email Setup
      • Upload Leads
      • View Tasks
      • Delete a Campaign
      • Copy a Campaign
      • View Lead Summary
        • Bulk Actions
        • Advance Filters - Lead Summary
      • View Call Logs
      • FAQs (Pipelines and Campaigns)
      • Move and Copy Leads - Campaigns
    • Contacts
      • What are Custom Contact Properties ?
      • How to Upload Contacts?
      • How to Add Walk-In Leads?
      • FAQs (Contacts or Data Upload)
    • Reports
      • User Report
      • User Activity Report
      • Lead Disposition Report
      • Message Activity Report
      • User Call Report
      • Follow-Up Report
      • Login Report
      • Campaign Report
      • Campaign Lead Report
      • Campaign Stage Report
      • FAQs
    • Trends
    • Integrations
      • Google Sheets Integration
        • Steps to integrate Google Sheets
        • Do’s and Don'ts of Google Sheet Integration.
        • Common Scenarios for errors in Google Sheet Integration
        • FAQs on Google Sheet Integration
      • Facebook integration
        • Steps to Integrate Facebook Ads
          • How to test your Facebook Integration?
        • How to Segregate the leads of different Facebook Ad Campaign in NeoDove?
        • Common Scenarios for errors in Facebook Integration
        • FAQs on Facebook Integration
      • Google Ads Integration
      • Google Form Integration
      • JustDial Integration
      • Sulekha Integration
      • Sarv Integration
      • HubSpot Integration
      • WIX Integration
      • WooCommerce Integration
      • Razorpay Integration
      • Homeonline Integration
      • 99Acres Integration
      • Housing.com Integration
      • Magicbricks Integration
      • Custom Integration
      • IndiaMart Integration
        • IndiaMart Integration Push Method
      • Shopify Integration
      • Pabbly Integration
      • WhatsApp API Integration
      • Trade India Integration
      • Webhook
      • Aisensy Integration
      • Interakt Integration
      • Wati Integration
      • DoubleTick Integration
      • Zoho Integration
    • Marketplace - Value Added Services
      • IVR Services
        • PSTN (Sim-Based IVR Call)
        • SoftPhone or VOIP (Internet-Based Calling)
        • Basic Differences (PSTN & SoftPhone)
        • IVR FAQs
      • WhatsApp API Services
        • Facebook Business Manager Account
          • Facebook Business Manager Account Verification
          • Whatsapp Display Name Verification
      • SMS API
      • TRAI
    • Workflows
      • Workflow Send Webhook Functionality
    • Profile
    • Custom Lead Form
    • Billing and Subscription
    • Settings
  • NeoDove Web Application
    • Sign In
    • HomePage
    • Calling Leads
      • Calling Leads Priority-wise
      • Calling Leads Campaign-wise
      • Calling Leads Through ‘My Leads’
      • Calling Leads Through Filters
    • Dispose Lead
      • Yes Connected
      • Not Connected
    • My Tasks
      • Assigned to me
      • Reported by me
    • My Reports
    • Call Logs
    • Walk-In Leads
    • Notifications
    • Change Language
    • Message Us
    • FAQs (Web Application)
  • NeoDove Mobile Application
    • Sign In
    • Homepage
    • Calling Leads
      • Calling Leads Priority-wise
      • Calling Leads Campaign-wise
      • Calling Leads Through ‘My Leads’
      • Calling Leads Through 'Filters'
    • Dispose Lead
      • Yes Connected
      • Not Connected
    • My Tasks
      • Assigned to Me
      • Reported by me
    • My Reports
    • Call Logs
    • Walk-In Leads
    • Notifications
    • Change Language
    • Contact Support
    • Refer And Earn
    • FAQs (Mobile Application)
    • GSM Call Recording Setup Guide
  • Product Updates
    • November 2024
    • October 2024
    • September 2024
    • August 2024
    • July 2024
    • June 2024
    • May 2024
    • April 2024
    • February 2024
    • January 2024
    • October 2023
      • Remarks in Dispose History
      • Attach File Limit Updated
      • Integrations Page Redesign
    • September 2023
      • Find out if your leads are even being attempted or not?
      • Dropdown CCP mapping
      • Switch between call logs and lead summary
      • Admin application
      • Editable role names
      • Product update icon on dashboard
      • Admin dashboard redesign
      • App Permissions
    • August 2023
      • Introducing Chat Support for Admins
      • Ability to copy a phone number from an Incoming VOIP call Pop-up
      • Search Contact Shortcut key.
      • Interactive Lead Tags: Simplifying Campaign Category Navigation
      • Add Walk-in leads from Admin Portal
      • Lead Dispose - Quick Follow up options
      • Hourly Report Download
      • User call report: aggregate stats for date range
      • Browser notification for incoming call for VOIP
      • Admin: View All Campaigns: Clickable Category name
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  1. NeoDove Web Application

FAQs (Web Application)

Here are some FAQs on the web dialer or app for users in NeoDove.

  1. What is the web dialer or app in NeoDove?

    • The web dialer or app in NeoDove is a feature that enables users to make calls directly from their web browser of laptop or desktop either using Voice over Internet Protocol (VOIP) or GSM calling triggered to mobile.

  2. How do I access the web dialer or app in NeoDove?

    • Users can access the web dialer or app by logging into their NeoDove account through the web browser in laptop or desktop. Once logged in, they can navigate to the dialer section to initiate calls.

  3. What are the benefits of using the web dialer or app for calling?

    • The web dialer or app offers several benefits, including convenience, cost-effectiveness, and flexibility. Users can make calls from anywhere with an internet connection, eliminating the need for traditional phone lines or sim networks.

  4. Can I make both inbound and outbound calls using the web dialer or app?

    • Yes, users can make both inbound and outbound calls using the web dialer or app. They can dial phone numbers directly from the interface or receive incoming calls routed through NeoDove's system.

  5. Is the web dialer or app compatible with different devices and operating systems?

    • Yes, the web dialer or app is designed to be compatible with various devices and operating systems, including desktop computers, laptops, tablets, and smartphones. Users can access the dialer from any device with internet connectivity.

  6. Is the web dialer or app secure for making calls and handling sensitive information?

    • Yes, NeoDove prioritizes security and employs encryption and other security measures to protect users' calls and data transmitted through the web dialer or app. Users can make calls confidently knowing that their information is secure.

  7. How can I get support or assistance with the web dialer or app if needed?

    • Users can access help resources, FAQs, and support documentation directly from the web dialer or app interface. Additionally, they can reach out to NeoDove's support team for assistance with any issues or questions they may have.

Note: These FAQs should provide users with a better understanding of the web dialer or app in NeoDove and how they can utilize it for their calling needs.

If users have any specific questions or require further assistance, they can reach out to NeoDove's support team for help.

Last updated 1 year ago

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