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User Call Report

Evaluate the performance of users in the organization
User Call Reports are a piece of information that give the details on the call logs of the user.
To view, the User Call Report follow these steps
  1. 1.
    Go to the Call Report option From the side-bar and the reports will appear.
On the left-hand side of your window, there are some filters
Use the filters section to dig out reports according to your requirement.
  • Date range filter- This filter will allow you to see reports for specific dates, you just need to choose the date range in the calendar
  • Users filter- This filter will allow you to see reports of the selected users only
Apply the required filter settings, and click on Go You will be able to see a detailed report in accordance with the filters you have selected 9. If you want to download the detailed report, just click on the Download report button at the top of your screen