> For the complete documentation index, see [llms.txt](https://docs.neodove.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neodove.com/admin-portal/users/reset-users-password.md).

# How to Reset a User Account Password?

{% hint style="success" %}
This **functionality** ensures that Users can regain access to their accounts with the assistance of the admin, promoting a secure and user-friendly experience within the **NeoDove platform**.
{% endhint %}

## Steps:

***

1. **Log in** to your NeoDove account ([https://connect.neodove.com/](https://app.neodove.com/))
2. Go to the **Manage Users** Section, present on the bottom-right-hand section of your screen.

<figure><img src="/files/F5txwzpuR272Qn0iBDmI" alt=""><figcaption></figcaption></figure>

3. By default, a list of all the **Users** is visible.
4. In this list, under the heading "**Action**", you will find a **Menu Icon** (3 vertical dots) against every User’s Name.&#x20;
5. Click on this **Menu Icon** present against the User you want to Change the **Password** for.&#x20;
6. A drop-down "**Menu Bar**" will appear.&#x20;
7. Click on the "**Change Password**" option in the "**Menu Bar**"**.**

<figure><img src="/files/7deiLOGk2tVnwlCymDXV" alt=""><figcaption></figcaption></figure>

8. An "**Update Password**" bar will appear.
9. Create a **New password** for the User.
10. Now, click on the "**Update button**" to get the New Password updated.

<figure><img src="/files/27nJcMLySzc7LvxQYaxe" alt=""><figcaption></figcaption></figure>