# Call Logs

To **review** call logs, including incoming, outgoing, and all calls, navigate to the "**call logs**" option located at the extreme right-hand side of the screen.

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<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2F4gKfA9NpGxvwqGsQKH5L%2FCall%20Logs%20User%20Portal.png?alt=media&#x26;token=154299b1-1e5b-401f-9d3b-9d255286e34c" alt=""><figcaption></figcaption></figure>

After clicking on the "**call logs**" option, you'll see the complete **logs**. Additionally, there's a "**View**" button next to each lead on the right-hand side. This button allows you to **navigate** to that lead for making calls and disposing of it.

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<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2F2aLQZBJnl6OiwGmtUTcg%2FCall%20logs%20Details.png?alt=media&#x26;token=e5cc5a9e-2c0f-45e0-8dd1-1ca4df9764ea" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Note:** Only for **IVR calls**, incoming logs are generated. For normal GSM calls (**sim-based calling**), only outgoing logs are created.&#x20;

In the case of **IVR incoming calls**, the log is automatically generated once the call is **answered**, capturing details such as lead information and the corresponding time.
{% endhint %}