# How to Disable Lead Assignment?

Disabling the lead assignment option may be **necessary** when a user is no longer actively involved in lead management, such as upon their departure from the company or a change in their role. 

It ensures that leads are **distributed** efficiently to active and relevant users, avoiding potential confusion or oversight. 

{% hint style="success" %}
Additionally, it helps **maintain** data accuracy by preventing leads from being assigned to inactive or unresponsive users.
{% endhint %}

## Steps:

***

1. **Log in** to your NeoDove account ([https://connect.neodove.com/](https://app.neodove.com/))
2. Go to the **Manage Users** Section, present on the bottom-right-hand section of your screen.

<figure><img src="/files/WDDiwnwscD1pMXsOnNR4" alt=""><figcaption></figcaption></figure>

3. By default, a list of all the **Users** is visible.
4. In this list, under the heading "**Action**", you will find a **Menu Icon** (3 vertical dots) against every User’s Name.&#x20;
5. Select this **Menu Icon** present against the User you want to **disable** the Lead Assignment.
6. A drop-down "**Menu Bar**" will appear.&#x20;
7. Click on the "**Disable Lead Assignment**" option in the "**Menu Bar**"**.**

<figure><img src="/files/MBd8i6OaSXe3OJA75A3W" alt=""><figcaption></figcaption></figure>

8. Then, the lead assignment will be automatically **disabled** for the specified user, thereby preventing the **allocation** of leads to them during upload processes.

<figure><img src="/files/xK7ahORXG28lr0OQImCX" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Note:** To **re-enable** lead assignment for the user, click on the **menu icon** located on the right-hand side of the specific User, then select the '**Enable Lead Assignment**' option from the dropdown menu.
{% endhint %}

<figure><img src="/files/yhilUAPJ2LXGkct4D2oZ" alt=""><figcaption></figcaption></figure>


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