# How to Disable Lead Assignment?

Disabling the lead assignment option may be **necessary** when a user is no longer actively involved in lead management, such as upon their departure from the company or a change in their role.&#x20;

It ensures that leads are **distributed** efficiently to active and relevant users, avoiding potential confusion or oversight.&#x20;

{% hint style="success" %}
Additionally, it helps **maintain** data accuracy by preventing leads from being assigned to inactive or unresponsive users.
{% endhint %}

## Steps:

***

1. **Log in** to your NeoDove account ([https://connect.neodove.com/](https://app.neodove.com/))
2. Go to the **Manage Users** Section, present on the bottom-right-hand section of your screen.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FbUfzyVTqJISGTtXVlflW%2Fimage.png?alt=media&#x26;token=9aa9c287-97ec-4d4f-af34-a8e89dec3f68" alt=""><figcaption></figcaption></figure>

3. By default, a list of all the **Users** is visible.
4. In this list, under the heading "**Action**", you will find a **Menu Icon** (3 vertical dots) against every User’s Name.&#x20;
5. Select this **Menu Icon** present against the User you want to **disable** the Lead Assignment.
6. A drop-down "**Menu Bar**" will appear.&#x20;
7. Click on the "**Disable Lead Assignment**" option in the "**Menu Bar**"**.**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FQKsFA2SSw7mUZ7c8ZGMI%2FDisable%20Lead%20Assignment.png?alt=media&#x26;token=1ac5d2e1-4559-425a-a472-05637cf84f91" alt=""><figcaption></figcaption></figure>

8. Then, the lead assignment will be automatically **disabled** for the specified user, thereby preventing the **allocation** of leads to them during upload processes.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FtLLpYqdvXWEa6OJdZu5O%2FDisabled.png?alt=media&#x26;token=1c3bf3dd-1d90-49a9-969b-6a31f930cf65" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Note:** To **re-enable** lead assignment for the user, click on the **menu icon** located on the right-hand side of the specific User, then select the '**Enable Lead Assignment**' option from the dropdown menu.
{% endhint %}

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2Fdf1ngQBWWuZsp58ZZEvv%2FEnable.png?alt=media&#x26;token=9aae119f-428c-4c40-8631-acfbc4b91868" alt=""><figcaption></figcaption></figure>
