# Calling Leads Through ‘My Leads’

### To start calls based on 'My Leads,' follow these steps:

***

1. **Log in** to your NeoDove web application.
2. Navigate to the dashboard and select "**My Leads**" to view all the new, follow-up, and non-connected leads.

<figure><img src="/files/KYiHP7VZ1Gaf8uGqTYZy" alt=""><figcaption></figcaption></figure>

3. Select the desired option to **initiate calls**, whether it's from New/Unattempted leads, Follow-up Leads, or Not Connected Leads.
4. If you prefer to check the leads manually, click on the **View** button from Not Connected Leads or New/Un-attempted Leads. For the **Follow-up Leads**, the leads will appear as per the **date wise filter** being selected.

<figure><img src="/files/00UpImCWW3teSM8SQU64" alt=""><figcaption></figcaption></figure>

5. If you directly want to **initiate** the call flow without manually viewing and selecting any lead, click on **Start Calling**.

<figure><img src="/files/GW7itV8DJ34dcmHLqeMJ" alt=""><figcaption></figcaption></figure>

6. Once you click the button, **leads** will start appearing.

<figure><img src="/files/hS5jyuviblalBydTMlTB" alt=""><figcaption></figcaption></figure>

7. If the **automatic call dialing** option is enabled, the system will automatically initiate the call after a set interval. If not, you can manually start the call by clicking on the number. Subsequently, you'll receive a **notification** on your phone, allowing you to make the calls from the **dialer** as needed.
8. Select your preferred **SIM card** for making the call, especially if you have a **dual-SIM** phone.
9. The app will automatically **place** the call, so there's no need to **dial** the number manually.
10. Once you've successfully finished your call, [**proceed** ](#user-content-fn-1)[^1]to the Lead Details Form or Customer Details Form

{% hint style="success" %}
**Note:** By default, to make calls, click on the **lead's contact number**. If you prefer automatic call dialing, access the **settings** in the Admin portal to enable this feature. Once enabled, calls will automatically initiate based on the **set time interval** when the lead appears on the screen.
{% endhint %}

[^1]:


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