# How to Re-Assign the complete leads of a User irrespective of all the Campaigns?

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This action essentially shifts **ownership** of the leads from one user to another, resulting in the original user no longer having **access** to those leads. 
{% endhint %}

This can be a **strategic move** for reallocating lead management responsibilities within the organization, but it should be carefully considered and executed.

## Steps:

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1. **Log in** to your NeoDove account ([ https://connect.neodove.com/](https://app.neodove.com/))
2. Go to the **Manage Users** Section, present on the bottom-right-hand section of your screen.

<figure><img src="/files/HZ4vNl9f7EMjXTkftLnl" alt=""><figcaption></figcaption></figure>

3. By default, a list of all the **Users** is visible.
4. In this list, under the heading "**Action**", you will find a **Menu Icon** (3 vertical dots) against every User’s Name.&#x20;
5. Click on this **Menu Icon** present against the User you want to **Re-assign** the leads to someone else.
6. A drop-down "**Menu Bar**" will appear.&#x20;
7. Click on the "**Reassign Leads**" option in the "**Menu Bar**"**.**

<figure><img src="/files/coGxUNUVzBA5nnSjwzhm" alt=""><figcaption></figcaption></figure>

8. A "**Reassign Leads**" option will appear.
9. Then you need to select the **Campaigns** from where you want the leads to get **reassigned** to the second User or Executive.
10. Even there is another option called "**Reassign All Campaigns**". So, if you click on that then you would be able to **reassign** all the leads from all the campaigns altogether at a single glance.

<figure><img src="/files/kQ4843SAHP9kLxa9IxGD" alt=""><figcaption></figcaption></figure>

11. After clicking on **Reassign** from any of the campaign, it will redirect you to an another page with the **lead details**.&#x20;
12. Then, the leads need to be **selected** which needs to be reassigned and need to click on "**Bulk Action**".
13. Post that, needs to be clicked on "**Update**" and then needs to select the **particular user or agent** whom you want to assign to and again need to click on **Update** to get the lead reassigned.

<figure><img src="/files/E73eLtaGpiUQVqsG5QAt" alt=""><figcaption></figcaption></figure>


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