# Calling Leads Through 'Filters'

### **To initiate calls based on specific desired 'filters', follow these steps:**

***

1. **Log in** to your NeoDove Mobile application.
2. Go to the dashboard and choose the "**Filter**" option from the top of the screen.

![](https://lh7-us.googleusercontent.com/FjiZzSfXsyN_0XoKnNwsuIZln6VmgyUF_we_2WgsgdmxQbgIyXnq_6C-jpLI-hr87s-J1N5NtEf47cQ8X4IA7Fj2sTFPSP-C9cSAbJOPKjgTmEX8VUoP85P45AYguqRkeY0tdHVoUI02hxa5O1S1XZY)![](https://lh7-us.googleusercontent.com/xQzyMAPjLysntwEf2UyRFl388UPpLlQZC-ronWgSN_KZN6Kq9ZKp3IGht11rl4byXLnz9qxMcYzBhUloSuXkEGHvy4GCEzNXFaodTCOQk9PDeVnp3XfhX5KusE9DXcC4CWgkdSQfzEcPKv7AytafHLY)

3. Multiple filters are available to **refine** the data, and you can apply more than one filter to **retrieve** specific, targeted information.

{% hint style="success" %}
**Note:** If you want to **search** for any lead you can just fill in the **basic details** of that particular lead i.e., name, email, or phone number, and click on the **apply** button from the bottom of the screen, and the particular lead will appear.
{% endhint %}

4. After choosing the specific filter, click on the **apply** button to retrieve the exact filtered leads. To initiate the call flow for the filtered leads, click on the "**Start Calling**" button at the top of the screen.

![](https://lh7-us.googleusercontent.com/4ehdJnvTNXX4U4mt_rtpPNC9IoxbwC0OFLPjImqOoZ_s8UVFZvySGwRJmRkJE-wVrqrzBfCUkLlfoZtzp7ZyDxWkIZXov3xvZJ1YkXNsiVM9qIRWirSKaQVVLkANrtM1_j9lz0e9EyBxuJ9C170II0I)<br>

5. Once you click the button, **leads** will start appearing.

&#x20;        ![](https://lh7-us.googleusercontent.com/C9vntWilPlYGCtXdnIr3gFIMR9WOJC-OAwyc76LzvfbQEZwkzd9ecGgCCAw02RnymOivBJbN3EK9uB7pobutmcZmH-MDf0VMLt_8DXBhlYi4mS-Nh6RC_x-3xJMsYe47vGOswA5SMMkWxQXKMjxZWHo)

6. If the **automatic call dialing** option is enabled, the system will automatically initiate the call after a **set interval**. If not, you can **manually** start the call by clicking on the number. Subsequently, you'll receive a **notification** on your phone, allowing you to make the calls from the **dialer** as needed.
7. Select your **preferred SIM card** for making the call, especially if you have a **dual-SIM** phone.
8. The app will automatically **place** the call, so there's no need to **dial** the number manually.
9. &#x20;Once you've successfully finished your call, **proceed** to the Lead Details Form or Customer Details Form.

{% hint style="success" %}
**Note:** By default, to make calls, click on the **lead's contact number**. If you prefer automatic call dialing, access the **settings** in the Admin portal to enable this feature. Once enabled, calls will automatically initiate based on the **set time interval** when the lead appears on the screen.
{% endhint %}


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