# Calling Leads Through ‘My Leads’

### **To start calls based on 'My Leads,' follow these steps:**

***

1. **Log in** to your NeoDove Mobile application.
2. Navigate to the dashboard and select "**My Leads**" to view all the new, follow-up, and non-connected leads.

![](https://lh7-us.googleusercontent.com/lTsiL9qnDyqTfg_j94mklvTQwEeDPqF8fYCdD4vPyvp_S9-MSQsaQUSGB9wn8xzN1e7MfQj_lGru-bU-d4ZPGz0LF3afyNyoUycsyWuV4waEagWe69WpBsOUQiMvxfOUg12TnjEIawGlB9sH9Hu8jAg)<br>

3. Select the desired option to **initiate** calls, whether it's from New/Unattempted leads, Follow-up Leads, or Not Connected Leads.
4. If you prefer to check the leads **manually**, click on that particular lead. If you want to initiate the call flow, click on **Start Calling.**
5. Once you click the **button**, leads will start appearing.
6. If the **automatic call Dialing option** is enabled, the system will automatically initiate the call after a set interval. If not, you can **manually** start the call by clicking on the number. Subsequently, you'll receive a **notification** on your phone, allowing you to make the calls from the **dialer** as needed.
7. Select your **preferred SIM card** for making the call, especially if you have a **dual-SIM** phone.
8. The app will automatically **place** the call, so there's no need to **dial** the number manually.
9. Once you've successfully finished your call, **proceed** to the Lead Details Form or Customer Details Form.

&#x20;   ![](https://lh7-us.googleusercontent.com/I9ET6Lu1mesR_bRE0bOSbJuph_rAF7E_SAzN4wzd19QNXo4-xVkXh4Ql5NVgwl7lsjIZunrEn4bLwV7RnuMXwu-9G3f6IcpXH_VyGpbWFHYlAyMmpX4-Y8ma_VXSZ4HpfvhaFx_ZRpJ5WKaBc8OUUH0)

{% hint style="success" %}
**Note:** By default, to make calls, click on the **lead's contact number**. If you prefer automatic call dialing, access the **settings** in the Admin portal to enable this feature. Once enabled, calls will automatically initiate based on the **set time interval** when the lead appears on the screen.
{% endhint %}


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