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# SoftPhone or VOIP (Internet-Based Calling)

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### VOIP stands for Voice over Internet Protocol.&#x20;

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In VOIP calling, when a user initiates a call, it typically connects automatically through the **internet** on the **desktop**. Similarly, for incoming calls, the call is directed to the **desktop** via the Internet.&#x20;

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VOIP relies on **internet connectivity** for both making and receiving calls, **offering** flexibility and accessibility.
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<figure><img src="/files/FPYC0585KdWYdhHFTT66" alt=""><figcaption></figcaption></figure>