View Call Logs

To keep track of Logs in a campaign

Monitoring a Campaign's Call Logs is crucial for tracking user activities and interactions in a campaign.

It helps in analyzing call histories, assessing user performance, and ensuring effective communication with leads.

By reviewing logs, administrators can gain insights into the overall effectiveness of a campaign, identify areas for improvement, and maintain a comprehensive record of communication for future reference.

To view call logs in a campaign, follow these steps:

  1. Go to the 'Pipeline' section from the sidebar.

  1. Choose the specific type of pipeline you want to explore.

  1. All the available campaigns within that specific type or category will be visible.

  1. Choose the specific campaign for which you want to view 'Call Logs'.

  1. Click on the 'View Call Logs' option.

  1. This will provide you with a detailed overview of all the logs associated with the selected campaign, allowing you to keep track of the activities, interactions, and history related to that campaign.

Note: You have the flexibility to filter call logs based on date range, specific users, and call status, allowing you to generate a customized call logs report tailored to your preferences.

Once customized, you can download the report for further analysis or documentation.

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