# View Call Logs

Monitoring a **Campaign's Call Logs** is crucial for tracking user activities and interactions in a campaign.

{% hint style="success" %}
It helps in **analyzing** call histories, assessing user performance, and ensuring effective communication with **leads**. 
{% endhint %}

By reviewing logs, administrators can gain **insights** into the overall effectiveness of a campaign, identify areas for improvement, and maintain a **comprehensive record** of communication for future reference.

## To view call logs in a campaign, follow these steps:

***

1. Go to the '**Pipeline'** section from the sidebar.

<figure><img src="/files/rPA1hkz7b5rua0p7nGZp" alt=""><figcaption></figcaption></figure>

2. Choose the **specific type** of pipeline you want to **explore**.

<figure><img src="/files/t411wY49PfWNYZ3GVA56" alt=""><figcaption></figcaption></figure>

3. All the available campaigns within that **specific type** or **category** will be visible.

<figure><img src="/files/evyURs6RrgOa3pZcvP4E" alt=""><figcaption></figcaption></figure>

4. Choose the specific campaign for which you want to view '**Call Logs**'.

<figure><img src="/files/jGHArD93kU280ifbzXVv" alt=""><figcaption></figcaption></figure>

5. Click on the **'View Call** **Logs'** option.

<figure><img src="/files/WLZuHvhzWN9qak1HNl1H" alt=""><figcaption></figcaption></figure>

6. This will provide you with a **detailed overview** of all the logs associated with the selected campaign, allowing you to **keep track** of the activities, interactions, and history related to that campaign.

<figure><img src="/files/L10RYMSYcS40RvZgiQlJ" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Note:** You have the flexibility to **filter call logs** based on date range, specific users, and call status, allowing you to **generate** a customized call logs report tailored to your preferences.&#x20;

Once customized, you can **download** the report for further analysis or documentation.
{% endhint %}

<figure><img src="/files/pYT58HEAq8Q2pFboBOL6" alt=""><figcaption></figcaption></figure>


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