Calling Leads Campaign-wise

How do we initiate calls based on the campaign of leads?

To initiate calls based on campaigns for leads, follow these steps:

  1. Log in to your NeoDove web application.

  2. On the dashboard, click on "My Campaigns" to see how many campaigns you're part of.

  1. Choose the campaign that you prefer to call on the leads.

  2. Press the "Start Calling" button.

  1. Once you click the button, leads will start appearing.

  1. If the automatic call dialing option is enabled, the system will automatically initiate the call after a set interval. If not, you can manually start the call by clicking on the number. Subsequently, you'll receive a notification on your phone, allowing you to make the calls from the dialer as needed.

  2. Select your preferred SIM card for making the call, especially if you have a dual-SIM phone.

  3. The app will automatically place the call, so there's no need to dial the number manually.

  4. Once you've successfully finished your call, to the Lead Details Form or Customer Details Form

Note: By default, to make calls, click on the lead's contact number. If you prefer automatic call dialing, access the settings in the Admin portal to enable this feature. Once enabled, calls will automatically initiate based on the set time interval when the lead appears on the screen.

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