How to Deactivate Users?

NeoDove holds the power to remove a user's access to lead assignment capabilities.

To disable the user, they will no longer be allocated any further leads, and their login privileges will be revoked.

Users are typically deactivated to prevent them from accessing a system or platform, often due to reasons such as employee termination, change in roles, or security concerns.

Steps:

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1. Log in to your NeoDove account (https://connect.neodove.com/)

2. Go to the Manage Users Section, present on the bottom-right-hand section of your screen.

1. By default, a list of all the Users is visible.

2. In this list, under the heading "Action", you will find a Menu Icon (3 vertical dots) against every User’s Name.

3. Click on this Menu Icon present against the User you want to deactivate.

4. A drop-down "Menu Bar" will appear.

5. Click on the "Deactivate" option in the "Menu Bar".

1. A pop-up will appear which states the consequences after deactivating that specific user.

2. Then after reading the statement, we can click on "Yes" to deactivate the particular user.

1. After pressing on "Yes", the user will get deactivated and will be logged out from their account automatically.

To reactivate a deactivated user, you would need to click on the specific user's 'Menu' icon located on the right-hand side, then select the 'Activate' option to restore their access and privileges.