# How to Deactivate Users?

{% hint style="success" %}
To **disable** the user, they will no longer be **allocated** any further leads, and their login privileges will be **revoked**.
{% endhint %}

Users are typically **deactivated** to prevent them from **accessing** a system or platform, often due to reasons such as employee termination, change in roles, or security concerns.

## Steps:

***

1. **Log in** to your NeoDove account ([https://connect.neodove.com/](https://app.neodove.com/))
2. Go to the **Manage Users** Section, present on the bottom-right-hand section of your screen.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2Fjd6yFVq1i3QLGq928CV3%2Fimage.png?alt=media&#x26;token=0d605c1b-c6cf-440a-ba65-fa4936c52c98" alt=""><figcaption></figcaption></figure>

3. By default, a list of all the **Users** is visible.
4. In this list, under the heading "**Action**", you will find a **Menu Icon** (3 vertical dots) against every User’s Name.&#x20;
5. Click on this **Menu Icon** present against the User you want to **deactivate**.&#x20;
6. A drop-down "**Menu Bar**" will appear.&#x20;
7. Click on the "**Deactivate**" option in the "**Menu Bar**"**.**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FHZmD7BOsKZxVjUKa9Ta0%2FDeactivate.png?alt=media&#x26;token=5f95ce34-2d05-4af5-8684-e89f8c72263e" alt=""><figcaption></figcaption></figure>

8. A **pop-up** will appear which states the **consequences** after deactivating that specific user.
9. Then after reading the statement, we can click on "**Yes**" to deactivate the particular user.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2F7xfF604X1nQZrK099XwI%2FDeactivated.png?alt=media&#x26;token=6290aa4b-2c03-4d80-90e6-3197d1e23785" alt=""><figcaption></figcaption></figure>

10. After pressing on "**Yes**", the user will get deactivated and will be **logged** out from their account automatically.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FWhANmicpiGCyjItzUAxm%2FDeactivation.png?alt=media&#x26;token=84107d0f-40f9-4251-9974-7ba0b4ed61e0" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
To **reactivate** a deactivated user, you would need to click on the specific user's '**Menu**' icon located on the right-hand side, then select the '**Activate**' option to restore their access and privileges.
{% endhint %}

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2Fas5cm5hC4xDNrXVbTcSS%2FReactivated.png?alt=media&#x26;token=fd04c0bf-1f4c-42f3-869f-e8fd1f270df1" alt=""><figcaption></figcaption></figure>
