# How to Deactivate Users?

{% hint style="success" %}
To **disable** the user, they will no longer be **allocated** any further leads, and their login privileges will be **revoked**.
{% endhint %}

Users are typically **deactivated** to prevent them from **accessing** a system or platform, often due to reasons such as employee termination, change in roles, or security concerns.

## Steps:

***

1. **Log in** to your NeoDove account ([https://connect.neodove.com/](https://app.neodove.com/))
2. Go to the **Manage Users** Section, present on the bottom-right-hand section of your screen.

<figure><img src="/files/Gki1H2XaOZXnqly6b12T" alt=""><figcaption></figcaption></figure>

3. By default, a list of all the **Users** is visible.
4. In this list, under the heading "**Action**", you will find a **Menu Icon** (3 vertical dots) against every User’s Name.&#x20;
5. Click on this **Menu Icon** present against the User you want to **deactivate**.&#x20;
6. A drop-down "**Menu Bar**" will appear.&#x20;
7. Click on the "**Deactivate**" option in the "**Menu Bar**"**.**

<figure><img src="/files/nAXqduRtVIWzIPKqCBs6" alt=""><figcaption></figcaption></figure>

8. A **pop-up** will appear which states the **consequences** after deactivating that specific user.
9. Then after reading the statement, we can click on "**Yes**" to deactivate the particular user.

<figure><img src="/files/EphFshlT2WE2A6ljjUo8" alt=""><figcaption></figcaption></figure>

10. After pressing on "**Yes**", the user will get deactivated and will be **logged** out from their account automatically.

<figure><img src="/files/teVGNgoggKbr95AwYREK" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
To **reactivate** a deactivated user, you would need to click on the specific user's '**Menu**' icon located on the right-hand side, then select the '**Activate**' option to restore their access and privileges.
{% endhint %}

<figure><img src="/files/mPCMtwgwA6Zjnn4avde7" alt=""><figcaption></figcaption></figure>


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