# Calling Leads Priority-wise

### To start calling leads based on their priority, just follow these steps:

***

1. **Log in** to your NeoDove User Portal.
2. Tap the **Start** button located at the top-left corner of the screen below the name of the User.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FE5aD7lTRvAinrIhCs05w%2FStart%20Calling.png?alt=media&#x26;token=18b14c78-8809-4b0a-bfe3-eabac6c61be0" alt=""><figcaption></figcaption></figure>

3. A **lead** will be sent to your web screen.
4. Then, on your home screen, you'll be able to see the **lead information**, including the name, number, campaign name, and more.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FEe6CPGte5e6kWNDcFWlK%2FStart%20Calling%20Lead.png?alt=media&#x26;token=b8d6c32d-afe3-4be4-97a2-ab5ca15e2808" alt=""><figcaption></figcaption></figure>

5. If the **automatic call dialing** option is enabled, the system will automatically initiate the call after a set interval. If not, you can manually start the call by clicking on the number. Subsequently, you'll receive a **notification** on your phone, allowing you to make the calls from the **dialer** as needed.
6. Select your preferred **SIM card** for making the call, especially if you have a **dual-SIM** phone.
7. The app will automatically **place** the call, so there's no need to **dial** the number manually.
8. Once you've successfully finished your call, [**proceed** ](#user-content-fn-1)[^1]to the Lead Details Form or Customer Details Form.

{% hint style="success" %}
**Note:** By default, to make calls, click on the **lead's contact number**. If you prefer automatic call dialing, access the **settings** in the Admin portal to enable this feature. Once enabled, calls will automatically initiate based on the **set time interval** when the lead appears on the screen.
{% endhint %}

[^1]: