# Browser notification for incoming call for VOIP

In cases where the user might not be wearing his/her headphone and also not on the NeoDove tab, it would be difficult to know that you have an incoming call from our Cloud Telephony VOIP service which allows you to make outbound and receive inbound calls on your PC itself without a need of a phone. 

To solve this problem, we have come up with an update where now if you receive an incoming call, a browser notification will be sent to your operating system so wherever you are on your desktop, you never miss an incoming call. 

<figure><img src="/files/OeXaj5XBITUdOkY9B8rX" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
For this functionality to work, please make sure that the Notification access is provided to NeoDove on your browser. If you initially did not give the Notification permission to NeoDove and would like to change it now, then follow the steps in this guide (<https://support.google.com/chrome/answer/114662?hl=en&co=GENIE.Platform%3DDesktop>)
{% endhint %}

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