How to Delete Users?
The NeoDove admin has the authority to permanently remove a user from the organization's NeoDove account.
This action results in the user's complete deletion from the system, including all associated data and access rights.
It's a significant administrative action that should be carried out with caution, typically done when a User's presence within the organization is no longer required.
Steps
Log in to your NeoDove account (https://connect.neodove.com/)
Go to the Manage Users Section, present on the bottom-right-hand section of your screen.
By default, a list of all the Users is visible.
In this list, under the heading "Action", you will find a Menu Icon (3 vertical dots) against every User’s Name.
Select this Menu Icon present against the User you want to Delete.
A drop-down "Menu Bar" will appear.
Click on the "Delete" option in the "Menu Bar".
Select on "Yes" button to confirm.
Note: If this User has some Pending Leads or Campaigns left, then we will further receive a Menu Bar called Reassign Leads.
As we are deleting this User’s account, we need to Reassign his/her leads to some Other User.
From the User’s option, select the User who should receive the Pending Campaigns and Leads.
Now click on the "Update" button to get it updated.
Last updated
