> For the complete documentation index, see [llms.txt](https://docs.neodove.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neodove.com/admin-portal/users/delete-users.md).

# How to Delete Users?

The NeoDove admin has the authority to permanently remove a user from the organization's NeoDove account.

{% hint style="success" %}
This action results in the user's complete **deletion** from the system, including all associated data and access rights.
{% endhint %}

It's a significant **administrative action** that should be carried out with **caution**, typically done when a User's presence within the organization is no longer required.

## Steps:

***

1. **Log in** to your NeoDove account ([https://connect.neodove.com/](https://app.neodove.com/))
2. Go to the **Manage Users** Section, present on the bottom-right-hand section of your screen.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FTIlE5SD7ScJoxlVSUII9%2Fimage.png?alt=media&amp;token=30a66c25-9e45-4844-a49a-bccdd4868365" alt=""><figcaption></figcaption></figure>

3. By default, a list of all the **Users** is visible.
4. In this list, under the heading "**Action**", you will find a **Menu Icon** (3 vertical dots) against every User’s Name.&#x20;
5. Select this **Menu Icon** present against the User you want to **Delete**.
6. A drop-down "**Menu Bar**" will appear.&#x20;
7. Click on the "**Delete**" option in the "**Menu Bar**"**.**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2F7rIUdVocDtO9Y79ZWBU6%2FDelete.png?alt=media&amp;token=06d90eb8-2a68-418d-8b9a-fb891a09b9e3" alt=""><figcaption></figcaption></figure>

8. Select on "**Yes**" button to confirm.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2Fji0MEONwz2tB33AAjcyd%2FDeleted.png?alt=media&amp;token=2a9e9633-2f5d-40fa-a438-6d0c77bc066a" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
**Note:** If this User has some Pending Leads or Campaigns left, then we will further receive a Menu Bar called **Reassign Leads**.

* As we are deleting this User’s account, we need to **Reassign** his/her leads to some Other User.
* From the User’s option, select the User who should receive the **Pending Campaigns** and **Leads**.
  {% endhint %}

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2F90K4pUp3akV1KpZTBMRE%2FDeletion.png?alt=media&amp;token=651b4376-c2f1-4ff3-ac7f-8a6abfcd357a" alt=""><figcaption></figcaption></figure>

9. Now click on the "**Update**" button to get it updated.
