Billing and Subscription

Explore Customization Options in the NeoDove Portal

e Billing and Subscription page offers a detailed overview of your account's subscription details, presenting invoices in chronological order.

Manage Subscription

You can come to the manage subscription page by clicking on the hamburger icon. When you click on the manage subscription you can see all the current plans and options to add other services as well in you current subscription.

When you click on the invoice history icon you can see all the past invoices that have been generated for your account along with the details of your current subscription / plan

The Subscription Details include the following:

1. Plan Name: It shows the plan name selected for your account.

2. Add ons: All the add ons with your current subscription are available here

3. Activation Date: The Activation Date indicates the date when your account was activated.

4. Expiry Date: The Expiry Date indicates when your account is set to expire.

View: To view any invoice, click on the "View" button for that particular invoice, and it will appear. You have the option to download it to keep a record.

The invoice includes the following details:

1. Invoice Number

2. Services

3. Invoice Date

4. Total Amount

5. Action

The Admin has the option to either pay now or view the invoice details.

Raise Purchase Request

You can raise a purchase request as well to buy a new service or renew an existing one. This request will directly go to your customer success manager (CSM).