> For the complete documentation index, see [llms.txt](https://docs.neodove.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neodove.com/neodove-web-application/calling-leads/filter-wise.md).

# Calling Leads Through Filters

### To initiate calls based on specific desired 'filters', follow these steps:

***

1. **Log in** to your NeoDove web application.
2. Go to the dashboard and choose the "**Filter**" option, or access the **dropdown** menu from the top of the screen next to the '**Search by contact number**' option.

<figure><img src="/files/plTGDlhHtD9O4h5HBeKV" alt=""><figcaption></figcaption></figure>

3. **Multiple filters** are available to refine the data, and you can apply more than one filter to retrieve specific, **targeted information**.

{% hint style="success" %}
When searching and filtering data, if you wish to incorporate **closed leads**, including converted and lost leads, in your results, you should activate the **checkbox** located at the bottom of the Search and Filter option, labeled '**Include converted and lost leads in your search?**'
{% endhint %}

<figure><img src="/files/8ayQd3USi3vsb3KQYuTo" alt=""><figcaption></figcaption></figure>

4. After choosing the specific filter, click on the **search** button to retrieve the exact filtered leads. To initiate the call flow for the filtered leads, click on the "**Start Calling**" button at the top of the screen.

<figure><img src="/files/6W0UxkuQq4GdOttBTooa" alt=""><figcaption></figcaption></figure>

5. Once you click the button, **leads** will start appearing.

<figure><img src="/files/hS5jyuviblalBydTMlTB" alt=""><figcaption></figcaption></figure>

6. If the **automatic call dialing** option is enabled, the system will automatically initiate the call after a set interval. If not, you can manually start the call by clicking on the number. Subsequently, you'll receive a **notification** on your phone, allowing you to make the calls from the **dialer** as needed.
7. Select your preferred **SIM card** for making the call, especially if you have a **dual-SIM** phone.
8. The app will automatically **place** the call, so there's no need to **dial** the number manually.
9. Once you've successfully finished your call, [**proceed** ](#user-content-fn-1)[^1]to the Lead Details Form or Customer Details Form

{% hint style="success" %}
**Note:** By default, to make calls, click on the **lead's contact number**. If you prefer automatic call dialing, access the **settings** in the Admin portal to enable this feature. Once enabled, calls will automatically initiate based on the **set time interval** when the lead appears on the screen.
{% endhint %}

[^1]: