# Calling Leads Priority-wise

### **To start calling leads based on their priority, just follow these steps:**

***

1. **Log in** to your NeoDove Mobile Portal.
2. Tap the **Start Calling button** located at the top of the screen below the name of the User.

![](https://lh7-us.googleusercontent.com/hQMEZnCvOQ4YfeORqWw1f5JtvuaeZumkgiVQGYJTkq3qxZdNhbLyj7cUCeFetByxB83ovucJzp7Jd5veSgbweK1G4aPmEitTEjMe7Ql6EZ8h9dWqov9E3cdjz_IbTfLUsLCskigaZFUTCFuMqdaDT9w)

3. A **lead** will be sent to your Mobile screen.
4. Then, on your home screen, you'll be able to see the **lead information**, including the name, number, campaign name, and more.
5. At the same time, you can **edit** the details as well by just clicking on the **pencil icon** and accordingly, you can do it (If necessary).

![](https://lh7-us.googleusercontent.com/Vom-4F5hyYVX2PG5Tbb_EPwMijW8WEjLHORSwNE4elw4XleLFJHj7QjL8SwVZSExSeW0xoPN1SDYqitWAJcw4l8O-Zk6rnYvTJcpzuqwF8GDuwJgKXhFpPm59c-PZBSB6Qowt9henU5RYG7xHCbbqKo)

6. If the **automatic call dialing** option is enabled, the system will automatically initiate the call after a set interval. If not, you can manually start the call by clicking on the number. Subsequently, you'll receive a **notification** on your phone, allowing you to make the calls from the **dialer** as needed.
7. Select your **preferred SIM** card for making the call, especially if you have a **dual-SIM** phone.
8. The app will automatically **place** the call, so there's no need to **dial** the number manually.
9. Once you've successfully finished your call, **proceed** to the Lead Details Form or Customer Details Form.

{% hint style="success" %}
**Note:** By default, to make calls, click on the **lead's contact number**. If you prefer automatic call dialing, access the **settings** in the Admin portal to enable this feature. Once enabled, calls will automatically initiate based on the **set time interval** when the lead appears on the screen.
{% endhint %}


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