# Dispose Lead

{% hint style="success" %}
After completing the call and successfully capturing the information, before initiating a new call, it's necessary to **dispose** of the old lead.
{% endhint %}

### Steps:

***

1. **Log in** to your NeoDove web application.
2. Press the **Start** button to receive the lead on your screen.
3. Review the lead information and contact history, then initiate the call by clicking on the **contact number** of the lead.
4. After completing the call, navigate to the **Dispose Lead** option.
5. Respond to the question "**Was the Call Connected?**"

<figure><img src="/files/ghZUkRz7VkgWo4gWY3OI" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
If we **logically** analyze it, when making calls, there are essentially **two outcomes**: either the call connects or it doesn't. Similarly, when we click on "**Dispose lead**," we are typically presented with **two options** for the question "**Was the call connected?**"— 'Not Connected' and 'Yes, Connected.'
{% endhint %}


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