# FAQs on Facebook Integration

1. **What is Facebook Ads Manager?**

**Answer:** It is an option provided by META to each account to manage the paid marketing on Facebook.

2. **What is FB lead form?**

**Answer:** This is a form for capturing the leads on FB which is being attached to the FB ADS which you are running.

3. **From where can we find the FB lead form under Facebook Account?**

**Answer:** You can open it from two places.

* **From Meta Business Suite** :- Go to the META Business Suite > Then go to the “All tools” > Then go to the “Instant forms”.
* **From Facebook add manager** :- Go to the Active campaign (on it you will get an edit option) > Click on the Ad > Scroll down and you will see the form which is attached to the ads.

**Note**:- For opening any form you have to duplicate the existing form and see the required details.

 

4. **What is Facebook Ad Campaign?**

**Answer:** You can create an Ad campaign on the Facebook Ad manager for running ads according to your needs. Under a campaign you attach an Ad set. 

**For e.g.,** You want to run a campaign to target the audience of North India, so you can create a campaign for this.

5. **What is a Facebook Ad Set?**

**Answer:** You can create a set of few ads under a campaign mainly for covering all the variables/diversity of your target audience.

**For e.g**., You are targeting a Ad for North India people. But you can create various ads targeting people according to age, occupation, etc. This is an Ad set.  

6. **Can I get the leads on NeoDove through Facebook Comments and Facebook Inbox messages?**

**Answer:** No, in this case leads can not be created through integration because the comments and inbox messages does not contain Phone numbers as field.

7. **Can I get the leads on NeoDove through the "Call" or "WhatsApp" button on my Facebook Ads?**

**Answer:** No, leads can be captured only through Facebook Lead Form ads. 

**Note -** In case of "**WhatsApp button**" if your using WA API then it depends on the possibility of     the WA API integration which you are using.<br>

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In the case of any other questions, please write us on "**<hello@neodove.com>**". Our team will help you.
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