NeoDove
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      • How to Add a New User?
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      • Google Sheets Integration
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        • Do’s and Don'ts of Google Sheet Integration.
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      • Facebook integration
        • Steps to Integrate Facebook Ads
          • How to test your Facebook Integration?
        • How to Segregate the leads of different Facebook Ad Campaign in NeoDove?
        • Common Scenarios for errors in Facebook Integration
        • FAQs on Facebook Integration
      • Google Ads Integration
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    • Calling Leads
      • Calling Leads Priority-wise
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      • Calling Leads Through 'Filters'
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      • Yes Connected
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    • FAQs (Mobile Application)
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  • Product Updates
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    • February 2024
    • January 2024
    • October 2023
      • Remarks in Dispose History
      • Attach File Limit Updated
      • Integrations Page Redesign
    • September 2023
      • Find out if your leads are even being attempted or not?
      • Dropdown CCP mapping
      • Switch between call logs and lead summary
      • Admin application
      • Editable role names
      • Product update icon on dashboard
      • Admin dashboard redesign
      • App Permissions
    • August 2023
      • Introducing Chat Support for Admins
      • Ability to copy a phone number from an Incoming VOIP call Pop-up
      • Search Contact Shortcut key.
      • Interactive Lead Tags: Simplifying Campaign Category Navigation
      • Add Walk-in leads from Admin Portal
      • Lead Dispose - Quick Follow up options
      • Hourly Report Download
      • User call report: aggregate stats for date range
      • Browser notification for incoming call for VOIP
      • Admin: View All Campaigns: Clickable Category name
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  1. Admin Portal
  2. Integrations
  3. Facebook integration

FAQs on Facebook Integration

Lets explore few of the FAQs on Facebook Integration

  1. What is Facebook Ads Manager?

Answer: It is an option provided by META to each account to manage the paid marketing on Facebook.

  1. What is FB lead form?

Answer: This is a form for capturing the leads on FB which is being attached to the FB ADS which you are running.

  1. From where can we find the FB lead form under Facebook Account?

Answer: You can open it from two places.

  • From Meta Business Suite :- Go to the META Business Suite > Then go to the “All tools” > Then go to the “Instant forms”.

  • From Facebook add manager :- Go to the Active campaign (on it you will get an edit option) > Click on the Ad > Scroll down and you will see the form which is attached to the ads.

Note:- For opening any form you have to duplicate the existing form and see the required details.

  1. What is Facebook Ad Campaign?

Answer: You can create an Ad campaign on the Facebook Ad manager for running ads according to your needs. Under a campaign you attach an Ad set.

For e.g., You want to run a campaign to target the audience of North India, so you can create a campaign for this.

  1. What is a Facebook Ad Set?

Answer: You can create a set of few ads under a campaign mainly for covering all the variables/diversity of your target audience.

For e.g., You are targeting a Ad for North India people. But you can create various ads targeting people according to age, occupation, etc. This is an Ad set.

  1. Can I get the leads on NeoDove through Facebook Comments and Facebook Inbox messages?

Answer: No, in this case leads can not be created through integration because the comments and inbox messages does not contain Phone numbers as field.

  1. Can I get the leads on NeoDove through the "Call" or "WhatsApp" button on my Facebook Ads?

Answer: No, leads can be captured only through Facebook Lead Form ads.

Note - In case of "WhatsApp button" if your using WA API then it depends on the possibility of the WA API integration which you are using.

In the case of any other questions, please write us on "hello@neodove.com". Our team will help you.

Last updated 1 year ago

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