> For the complete documentation index, see [llms.txt](https://docs.neodove.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neodove.com/admin-portal/integrations/webhook.md).

# Webhook

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A webhook is a method used to automatically **transfer data** from NeoDove to another application as it happens in **real-time**. 
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Essentially, it is a way for NeoDove to provide other applications with real-time information. 

Webhooks are typically used to **notify** your system of an event or change that occurred, without the need for your **system** to constantly poll for updates.

### Here’s how it works:

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1. **Setup:** You configure a NeoDove webhook by providing a URL endpoint on any of your particular software's or application's server where you want to receive data.
2. **Trigger:** An event occurs in the source application (e.g., a new lead gets created or updated, an order is placed, a payment is processed).
3. **Notification:** NeoDove makes an HTTP request (usually a POST) to the webhook URL, sending data about the event in the requested application.
4. **Processing:** Your particular application's server receives the data and processes it according to your needs (e.g., updating a database, sending a notification, triggering a workflow).

### Example:

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Imagine you have an **e-commerce website** and you want to keep your inventory system updated in **real-time** when an order is placed. You can set up a **webhook** in your NeoDove portal that triggers an **HTTP POST request** to your inventory system’s **URL endpoint** whenever a new order is placed. The inventory system **receives** the order details and **adjusts** the stock levels accordingly.

### Benefits:

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* **Real-time Data Transfer:** Immediate notification and data transfer as events occur.
* **Efficiency:** Reduces the need for constant polling or checking for updates, saving bandwidth and resources.
* **Automation:** Enables automatic and seamless workflows between NeoDove and different applications and services.

### Steps:

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1. **Log in** to your NeoDove account (<https://connect.neodove.com/login>)  &#x20;
2. &#x20;Go to the **Integrations** section, present on the left side-bar of your **screen**.

<figure><img src="/files/lxQOI9FGkynf6RR06dzk" alt=""><figcaption></figcaption></figure>

1. Once clicked, then need to click on the "**Webhook**" option.

<figure><img src="/files/ydAaUAyMYvz1h9t9Gzrs" alt=""><figcaption></figcaption></figure>

4. Post that, a new window will **appear** where you need to select the **events** on which the lead should behave or get triggered to some other software from NeoDove.

* **Trigger - 1 - Lead Create** (If you want the lead to be created in other software when it is being created in NeoDove)
* **Trigger - 2 - Lead Dispose** (If you want the lead to be created in other software when it is being disposed in NeoDove)
* **Trigger - 3 - Lead Delete** (If you want the lead to be created in other software when it is being deleted in NeoDove)

<figure><img src="/files/l5igsSOATc3lT75fpl7e" alt=""><figcaption></figcaption></figure>

5. After selecting the **triggering events**, need to put the "**Webhook URL**" for the software where you want the lead to be **created**.&#x20;

<figure><img src="/files/uE27PsiynFUTW9OQqUQE" alt=""><figcaption></figcaption></figure>

6. Then you need to click on the "**Save**" button to get the Webhook added and ensure to "**Turn it On**" as well for the webhook to work properly.

<figure><img src="/files/ygx9j39vVoUdrXrVw4vq" alt=""><figcaption></figcaption></figure>

7. After the webhook **gets added** successfully, you would be able to check the **lead event status** also for your analysis.

<figure><img src="/files/Rom3yvatiylc1ULIK41p" alt=""><figcaption></figcaption></figure>

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