> For the complete documentation index, see [llms.txt](https://docs.neodove.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neodove.com/admin-portal/campaigns/how-to-do-the-html-email-setup.md).
# How to do the HTML Email Setup
The "**Send Email**" option from the engagement form is the same as setting up an **HTML Email**.
The "**Send Message**" option in the Customer Engagement Form allows users to send messages to customers through **three mediums**: WhatsApp, SMS, and email. However, the "**Send Email**" option only allows sending messages through a **centralized email account** that is set up from the admin portal.
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This ensures that all messages sent by different users within a particular campaign where the "Send Email" setup is being done are **triggered** from the specified centralized email ID.
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### Steps:
***
1. Log in to your **NeoDove account** ([ https://connect.neodove.com/](https://app.neodove.com/) )
2. Navigate to the **Settings option** located at the bottom-left corner of the screen on the **Dashboard**.
3. A page will appear with **ten sections** out of which we need to click on the "**Preference**" option.
4. Then we need to click on the "**Select an email provider**" option from the bottom of the screen. Post that we need to select the **email provider** first for the particular email id which we want to set it up as a **centralized email id** for the triggering of messages from all the users or agents added in the particular campaign.
5. After selecting the email provider, we need to **put** the email id in the left hand side space and for the password we need to set it up **temporarily** from that particular email id only.
6. Navigate to that **particular email id** which needs to be set as a centralized email for the triggering of messages for all the users added in the **particular campaign**.
7. Post that, we need to click on the top right corner of the email and then need to click on the "**Manage your Google Account**" option.
8. A new window will appear, there we need to click on the "**Security**" option from the left hand side of the screen.
9. A new screen will appear where we need to scroll a bit down and need to switch on the **2-step verification** by clicking on that option.
10. Then, we need to put our **actual password** for the particular email id and then need to click on the "**Next**" button to proceed further.
11. After that again a new screen will appear where we need to scroll a bit down and then need to click on "**App Passwords**" option at the extreme bottom of the screen.
12. Post that, we need to put the name of the **software** for which we are trying to generate the **App** **password** that is NeoDove and then need to click on the "**Create**" option.
13. Once clicked on the "**Create**" option, a pop up will appear with a new temporary app password only for **NeoDove** specifically.
14. Then the new speciifc **App Password** for NeoDove to be **copied** from the Email section and need to be **pasted** in the Preference section under the **Settings Page** of NeoDove.
15. After putting the password, then need to click on the "**Save Changes**" option from the top right corner of the screen to get the **centralized email id setup** done for the HTML Email setup or the Send Email setup from any of the **Engagement form** of any campaign.
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**Note:** After the HTML Email setup, we can do some **test and trial** from some specific users or agents device in order to trigger the message through the "**Send Email**" option to check whether the email is **getting triggered** to customers from that particular centralized email id or not whose **setup** has just been done.
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