Whatsapp Display Name Verification
Let us understand the basics of Whatsapp Display Name Verification
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Let us understand the basics of Whatsapp Display Name Verification
Last updated
Was this helpful?
Display name for WhatsApp Business API is the name which your customers will see on the profile of your WA account.
Display name verification is important for using your WA Business API account for broadcasting message or performing any activities.
The Display name usually gets verified at the time of applying for an WhatsApp Business API or in a couple of days.
The Display Name should not violate the guidelines of META.
Your Display Name should be on your website on the header part.
Display Name should match the guidelines of META.
Refer to this link -
https://www.facebook.com/business/help/757569725593362
Go to Business Manager and select your business.
Click "WhatsApp Accounts" & then choose WhatsApp Manager.
In WhatsApp Manager, click on "Account Tools".
Now, navigate to the left-most menu and click Phone Numbers.
Under the Name column, hover over your current display name and select the pencil (Edit) icon.
In the Edit Display Name section, enter a new display name Select ‘Next’.
If your new Display Name mismatching the guidelines, it will get changed in 2-3 hours.
Note: Verification of Display Name is solely dependent on META. NeoDove is not responsible for any non-verification. However, we’ll work closely with you to help raise ticket with META for verification.
If you are using any WA API services and want to switch on NeoDove, the very first step you have to complete is getting the 2 Factor Authentication disabled of your WA business API account from your current vendor.
That’s it !! You can get your NeoDove account at the earliest once it is done.
You can easily request for the Green Tick on Whatsapp Account from your Facebook business Account, if you are fulfilling the prerequisites for getting the green tick badge:
You should have a verified Facebook business account.
Your business should be a recognizable business.
You should have three organic Media Coverage / News Articles / PR.
A good reach on Facebook.
You should have a business website.
Note:- META will approve your request by reviewing these prerequisites.
Sending Bulk WhatsApp - Can do Now; Direct sending it through NeoDove shall be available after some time.
Sending fixed Templates from NeoDove once a call is done - Not direct integration available; but can be done through 3rd party tool.
Extracting Leads who are interacting on our WA - Not available right now, expected to be there in some time.
