Whatsapp Display Name Verification

Let us understand the basics of Whatsapp Display Name Verification

Overview of Whatsapp Display Name:

  • Display name for WhatsApp Business API is the name which your customers will see on the profile of your WA account.

  • Display name verification is important for using your WA Business API account for broadcasting message or performing any activities.

  • The Display name usually gets verified at the time of applying for an WhatsApp Business API or in a couple of days.

  • The Display Name should not violate the guidelines of META.

Important Factors for getting the Display Name verified.

  • Your Display Name should be on your website on the header part.

  • Display Name should match the guidelines of META.

Refer to this link -

https://www.facebook.com/business/help/757569725593362

How to Change your Display Name on META?

  • Go to Business Manager and select your business.

  • Click "WhatsApp Accounts" & then choose WhatsApp Manager.

  • In WhatsApp Manager, click on "Account Tools".

  • Now, navigate to the left-most menu and click Phone Numbers.

  • Under the Name column, hover over your current display name and select the pencil (Edit) icon.

  • In the Edit Display Name section, enter a new display name Select ‘Next’.

If your new Display Name mismatching the guidelines, it will get changed in 2-3 hours.

Note: Verification of Display Name is solely dependent on META. NeoDove is not responsible for any non-verification. However, we’ll work closely with you to help raise ticket with META for verification.

Migration to NeoDove WA API Services:

If you are using any WA API services and want to switch on NeoDove, the very first step you have to complete is getting the 2 Factor Authentication disabled of your WA business API account from your current vendor.

That’s it !! You can get your NeoDove account at the earliest once it is done.

OBA - Official Business Account (Green Tick Badging) Verification:

You can easily request for the Green Tick on Whatsapp Account from your Facebook business Account, if you are fulfilling the prerequisites for getting the green tick badge:

  • You should have a verified Facebook business account.

  • Your business should be a recognizable business.

  • You should have three organic Media Coverage / News Articles / PR.

  • A good reach on Facebook.

  • You should have a business website.

Note:- META will approve your request by reviewing these prerequisites.

Use Cases:

  1. Sending Bulk WhatsApp - Can do Now; Direct sending it through NeoDove shall be available after some time.

  2. Sending fixed Templates from NeoDove once a call is done - Not direct integration available; but can be done through 3rd party tool.

  3. Extracting Leads who are interacting on our WA - Not available right now, expected to be there in some time.

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