> For the complete documentation index, see [llms.txt](https://docs.neodove.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neodove.com/admin-portal/marketplace-ivr/whatsapp-api-services/facebook-business-manager-account/whatsapp-display-name-verification.md). # Whatsapp Display Name Verification ### Overview of Whatsapp Display Name: *** * Display name for WhatsApp Business API is the **name** which your customers will see on the **profile** of your WA account. * Display name verification is **important** for using your WA Business API account for broadcasting message or performing any activities. * The Display name usually gets **verified** at the time of applying for an WhatsApp Business API or in a couple of days. * The Display Name **should not violate the guidelines** of META. ### Important Factors for getting the Display Name verified. *** * Your Display Name should be on your website on the header part. * Display Name should match the guidelines of META. **Refer to this link -** [https://www.facebook.com/business/help/757569725593362 ]()
### How to Change your Display Name on META? *** * Go to **Business Manager** and select your business. * Click "**WhatsApp Accounts**" & then choose WhatsApp Manager. * In WhatsApp Manager, click on "**Account Tools**". * Now, **navigate** to the left-most menu and **click** Phone Numbers. * Under the Name column, **hover over** your current display name and **select** the pencil (Edit) icon. * In the **Edit Display Name** section, enter a new display name Select ‘**Next**’. If your new Display Name **mismatching** the guidelines, it will get changed in 2-3 hours. {% hint style="success" %} **Note:** Verification of **Display Name** is solely dependent on META. NeoDove is **not responsible** for any non-verification. However, we’ll work closely with you to **help raise ticket** with META for verification. {% endhint %} ### Migration to NeoDove WA API Services: *** If you are using any **WA API services** and want to switch on NeoDove, the very first step you have to complete is getting the **2 Factor Authentication** disabled of your WA business API account from your current vendor. That’s it !! You can get your **NeoDove account** at the earliest once it is done. ### OBA - Official Business Account (Green Tick Badging) Verification: *** You can easily **request** for the Green Tick on Whatsapp Account from your **Facebook business Account**, if you are fulfilling the **prerequisites** for getting the green tick badge: * You should have a **verified Facebook business account**. * Your business should be a **recognizable business**. * You should have **three organic** Media Coverage / News Articles / PR. * A **good reach** on Facebook. * You should have a **business website**. {% hint style="success" %} **Note:-** META will **approve** your request by reviewing these **prerequisites**. {% endhint %} ### Use Cases: *** 1. **Sending Bulk WhatsApp -** Can do Now; Direct sending it through NeoDove shall be available after some time. 2. **Sending fixed Templates from NeoDove once a call is done -** Not direct integration available; but can be done through 3rd party tool. 3. **Extracting Leads who are interacting on our WA -** Not available right now, expected to be there in some time. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.neodove.com/admin-portal/marketplace-ivr/whatsapp-api-services/facebook-business-manager-account/whatsapp-display-name-verification.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.