> For the complete documentation index, see [llms.txt](https://docs.neodove.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neodove.com/admin-portal/marketplace-ivr/whatsapp-api-services/facebook-business-manager-account/whatsapp-display-name-verification.md).

# Whatsapp Display Name Verification

### Overview of Whatsapp Display Name:

***

* Display name for WhatsApp Business API is the **name** which your customers will see on the **profile** of your WA account. 
* Display name verification is **important** for using your WA Business API account for broadcasting message or performing any activities.
* The Display name usually gets **verified** at the time of applying for an WhatsApp Business API or in a couple of days.
* The Display Name **should not violate the guidelines** of META. 

### Important Factors for getting the Display Name verified.

***

* Your Display Name should be on your website on the header part.
* Display Name should match the guidelines of META.

**Refer to this link -**

[https://www.facebook.com/business/help/757569725593362 
](<https://www.facebook.com/business/help/757569725593362 &#xD;>)

<div align="left"><figure><img src="/files/Qv3mGwpyLcsAMc9ASp0Q" alt=""><figcaption></figcaption></figure></div>

### How to Change your Display Name on META?

***

* Go to **Business Manager** and select your business.
* Click "**WhatsApp Accounts**" & then choose WhatsApp Manager.
* In WhatsApp Manager, click on "**Account Tools**".
* Now, **navigate** to the left-most menu and **click** Phone Numbers.
* Under the Name column, **hover over** your current display name and **select** the pencil (Edit) icon.
* In the **Edit Display Name** section, enter a new display name Select ‘**Next**’.

&#x20;If your new Display Name **mismatching** the guidelines, it will get changed in 2-3 hours.

{% hint style="success" %}
**Note:** Verification of **Display Name** is solely dependent on META. NeoDove is **not responsible** for any non-verification. However, we’ll work closely with you to **help raise ticket** with META for verification.
{% endhint %}

&#x20;

### Migration to NeoDove WA API Services:

***

If you are using any **WA API services** and want to switch on NeoDove, the very first step you have to complete is getting the **2 Factor Authentication** disabled of your WA business API account from your current vendor.&#x20;

That’s it !! You can get your **NeoDove account** at the earliest once it is done.

### OBA - Official Business Account (Green Tick Badging) Verification:

***

You can easily **request** for the Green Tick on Whatsapp Account from your **Facebook business Account**, if you are fulfilling the **prerequisites** for getting the green tick badge:&#x20;

* You should have a **verified Facebook business account**.
* Your business should be a **recognizable business**.
* You should have **three organic** Media Coverage / News Articles / PR.
* A **good reach** on Facebook.
* You should have a **business website**.

{% hint style="success" %}
**Note:-** META will **approve** your request by reviewing these **prerequisites**.
{% endhint %}

### Use Cases:

***

1. **Sending Bulk WhatsApp -** Can do Now; Direct sending it through NeoDove shall be available after some time.
2. **Sending fixed Templates from NeoDove once a call is done -** Not direct integration available; but can be done through 3rd party tool.
3. **Extracting Leads who are interacting on our WA -** Not available right now, expected to be there in some time.