# Campaign Report

This report **outlines** the number of calls made for each campaign, **providing** a breakdown by volume. 

It **categorizes** the calls based on their types, such as inbound, outbound, or follow-up. 

Additionally, the report **includes** the duration of each call, helping to **analyze** efficiency and engagement levels. 

These details offer **valuable insights** into the performance and effectiveness of individual campaigns. 

{% hint style="success" %}
By assessing this data, organizations can **identify** trends and areas for improvement in call handling.
{% endhint %}

### To view the Campaign **Report,** follow these steps:

***

1. Go to the "**Reports**" option from the left-hand tab of your screen.

<figure><img src="/files/zRCCZPkxVJk2X3Qv0J9c" alt=""><figcaption></figcaption></figure>

2. A new window will appear, where you need to **click** on the eighth option from the top that is the **"Campaign Report**".

<figure><img src="/files/VbgwkrpwvhH77paFjz6z" alt=""><figcaption></figcaption></figure>

3. Then another window will appear with the **complete call details** of each and every campaigns.

<figure><img src="/files/O9wQ7KSeQiQh5EQhKRSO" alt=""><figcaption></figcaption></figure>

### The data can be further filtered in multiple ways for better analysis:

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1. **Date Wise:**

<figure><img src="/files/FqcuiaahqpcU6ofGTsMm" alt=""><figcaption></figcaption></figure>

2. **Pipeline Wise:**

<figure><img src="/files/icgYLvFwUWhSwzwin5p6" alt=""><figcaption></figcaption></figure>

3. **Campaign Wise:**

<figure><img src="/files/H5jeiuUUtJ7WYERsZFWG" alt=""><figcaption></figcaption></figure>

4. **Campaign Status Wise:**

<figure><img src="/files/BBaISi7TlIsaNSnoURkp" alt=""><figcaption></figcaption></figure>

### Campaign Report Download or Share:

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The data from the campaign report can also be **downloaded** for further analysis or record-keeping.&#x20;

It can be **shared** with others in **various formats**, such as Excel, PDF, JPG or CSV, making it convenient for collaboration and reporting.&#x20;

{% hint style="success" %}
This **flexibility** allows managers to **distribute insights** across teams or to higher management, facilitating informed decision-making.&#x20;
{% endhint %}

Additionally, it ensures that the **performance metrics** can be reviewed or audited as needed.

<figure><img src="/files/XLE7XY4BLHDi8jWXtRS2" alt=""><figcaption></figcaption></figure>

### Campaign Report View Option:

***

This option allows you to **customize the visibility** of specific columns on the dashboard for your analysis.

You can select or unselect particular columns based on the data you want to **focus** on in the report.&#x20;

This **flexibility** ensures that only the **relevant information** is displayed or shared, helping you tailor the report to **meet your specific needs**.&#x20;

By selecting columns according to your **requirements**, you can streamline your analysis and make data-driven decisions more efficiently.

<figure><img src="/files/ceaA6qnn4Nb86FleKDAa" alt=""><figcaption></figcaption></figure>


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