# Campaign Report

This report **outlines** the number of calls made for each campaign, **providing** a breakdown by volume.&#x20;

It **categorizes** the calls based on their types, such as inbound, outbound, or follow-up.&#x20;

Additionally, the report **includes** the duration of each call, helping to **analyze** efficiency and engagement levels.&#x20;

These details offer **valuable insights** into the performance and effectiveness of individual campaigns.&#x20;

{% hint style="success" %}
By assessing this data, organizations can **identify** trends and areas for improvement in call handling.
{% endhint %}

### To view the Campaign **Report,** follow these steps:

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1. Go to the "**Reports**" option from the left-hand tab of your screen.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FWCtlsRR1vAgEIOXjRCE3%2Fimage.png?alt=media&#x26;token=9f22daa3-629d-4b27-832a-ef56b798b806" alt=""><figcaption></figcaption></figure>

2. A new window will appear, where you need to **click** on the eighth option from the top that is the **"Campaign Report**".

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FYRXWG0cmhpP2FoQMZAc1%2FCampaign%20Reportss.png?alt=media&#x26;token=544bc2bf-3993-425c-8e49-fb37252c0327" alt=""><figcaption></figcaption></figure>

3. Then another window will appear with the **complete call details** of each and every campaigns.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2F6AorPxPWaR02sCGlbAB0%2FCampaign%20Reportsss.png?alt=media&#x26;token=6ed4c7b3-cb9b-4d4e-afbd-427fc9c67784" alt=""><figcaption></figcaption></figure>

### The data can be further filtered in multiple ways for better analysis:

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1. **Date Wise:**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FhyxohvD2lH2ftv66gaTn%2Fdate%20Campaign.png?alt=media&#x26;token=0f3b691c-829a-4cc0-bd38-caa8e981c331" alt=""><figcaption></figcaption></figure>

2. **Pipeline Wise:**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FF4zUrNBkmBrfioSEi684%2FPipeline%20wise.png?alt=media&#x26;token=e4b4b60b-42ad-4581-80fc-40ba6ed12310" alt=""><figcaption></figcaption></figure>

3. **Campaign Wise:**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FIwSfPVhLUA4E4oBziDzr%2FCampaign%20Wise.png?alt=media&#x26;token=980198d1-cd1a-48db-bd5f-5750f8cb1d70" alt=""><figcaption></figcaption></figure>

4. **Campaign Status Wise:**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FCx7fpHZjvvqnNETwy8Lc%2FCampaign%20Status.png?alt=media&#x26;token=c5bc87d0-54e8-4e98-92cb-28c2c2445f3e" alt=""><figcaption></figcaption></figure>

### Campaign Report Download or Share:

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The data from the campaign report can also be **downloaded** for further analysis or record-keeping.&#x20;

It can be **shared** with others in **various formats**, such as Excel, PDF, JPG or CSV, making it convenient for collaboration and reporting.&#x20;

{% hint style="success" %}
This **flexibility** allows managers to **distribute insights** across teams or to higher management, facilitating informed decision-making.&#x20;
{% endhint %}

Additionally, it ensures that the **performance metrics** can be reviewed or audited as needed.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FARIyXSQGKdrPTgEz8Frk%2FCampaign%20Share%20Report.png?alt=media&#x26;token=9f42e6e2-d3fd-404c-997d-e83cf9740ced" alt=""><figcaption></figcaption></figure>

### Campaign Report View Option:

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This option allows you to **customize the visibility** of specific columns on the dashboard for your analysis.

You can select or unselect particular columns based on the data you want to **focus** on in the report.&#x20;

This **flexibility** ensures that only the **relevant information** is displayed or shared, helping you tailor the report to **meet your specific needs**.&#x20;

By selecting columns according to your **requirements**, you can streamline your analysis and make data-driven decisions more efficiently.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FLpwtjoFZqrrjMGivRs0K%2FCampaign%20Report%20View.png?alt=media&#x26;token=6e2df1a6-81f4-4330-adca-8e010e2332ce" alt=""><figcaption></figcaption></figure>
