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Message Activity Report

Comprehensive analysis of the messaging activities directed towards leads through various communication channels like Whatsapp, email, and SMS

A comprehensive analysis of messaging activities aimed at leads across different communication channels, such as WhatsApp, email, and SMS, focuses on understanding how each platform performs in terms of engagement and conversion rates.

It evaluates the frequency, timing, and content of messages to determine which strategies are most effective in capturing the attention of potential customers.

This analysis also considers the preferences of different target audiences and how they respond to each type of communication.

Furthermore, it examines any correlations between messaging techniques and lead generation or conversion outcomes.

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Ultimately, the insights gathered help optimize communication strategies for higher lead engagement and sales.

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To view the Message Activity Report, follow these steps:

  1. Go to the "Reports" option from the left-hand tab of your screen.

  1. A new window will appear, where you need to click on the fourth option from the top that is the "Message Activity Report".

  1. Then another window will appear with the message activity details of each and every users.

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The data can be further filtered in multiple ways for better analysis:

  1. Date Wise:

  1. Users Wise:

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Message Activity Report Download or Share:

The data from the message activity report can also be downloaded for further analysis or record-keeping.

It can be shared with others in various formats, such as Excel, PDF, JPG or CSV, making it convenient for collaboration and reporting.

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This flexibility allows managers to distribute insights across teams or to higher management, facilitating informed decision-making.

Additionally, it ensures that the performance metrics can be reviewed or audited as needed.

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Message Activity Report View Option:

This option allows you to customize the visibility of specific columns on the dashboard for your analysis, downloading, or sharing.

You can select or unselect particular columns based on the data you want to focus on in the report.

This flexibility ensures that only the relevant information is displayed or shared, helping you tailor the report to meet your specific needs.

By selecting columns according to your requirements, you can streamline your analysis and make data-driven decisions more efficiently.

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