> For the complete documentation index, see [llms.txt](https://docs.neodove.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.neodove.com/admin-portal/reports/user-report.md).

# User Report

Details of calling, dispositions and activity of each user are presented in this report

This report offers a **thorough analysis** of user-related metrics, including call history, disposition outcomes, and overall activity.&#x20;

By examining these elements, the report provides **valuable insights** into user behavior and performance trends, **enabling** informed decision-making and strategic planning.&#x20;

{% hint style="success" %}
The data presented **aims** to enhance understanding of user engagement, optimize resource allocation, and improve overall operational efficiency.
{% endhint %}

### To view the **User Report,** follow these steps:

***

1. Go to the "**Reports**" option from the left-hand tab of your screen.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FNqgBFZO4wHyxneYlmSBw%2Fimage.png?alt=media&amp;token=30e198fe-dc01-471f-8b1e-4bcab053498a" alt=""><figcaption></figcaption></figure>

2. A new window will appear, where you need to **click** on the first option from the top that is the "**User Report**".&#x20;

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2F3aRY5lQPZQnm6W60hRW8%2FUser%20Reportss.png?alt=media&amp;token=0b502ecd-81ba-4a08-b39c-0d603f230c03" alt=""><figcaption></figcaption></figure>

3. Then another window will appear with the complete **calling,** **disposition & activity details** of each and every users.&#x20;

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FA8VFE0i3RUwjXqLSyQf7%2FUsers%20Report.png?alt=media&amp;token=7e0e78ed-48df-4be3-b7d2-425f31403fa5" alt=""><figcaption></figcaption></figure>

### The data can be further filtered in multiple ways for better analysis:

***

1. **Date Wise:**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FcSsVgq0pluw6VKMICjXf%2FUser%20Data%20Report.png?alt=media&amp;token=b34974f1-ced8-4c7c-8cb5-20fd7f5f0ed6" alt=""><figcaption></figcaption></figure>

2. **Reporting Manager Wise:**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FWcCWzu19QBG7eMsNRK1B%2FReporting%20Manager.png?alt=media&amp;token=b3c4caac-3f2d-457a-954a-57ec3ebab6ca" alt=""><figcaption></figcaption></figure>

3. **Users Wise:**

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2FMj62EiPISn82hjRVr2ov%2FUser%20Wise.png?alt=media&amp;token=8b6beb56-e7a0-4c1f-9a6f-fb7442ab5a8a" alt=""><figcaption></figcaption></figure>

### User Report View Option:

***

This option allows you to **customize the visibility** of specific columns on the dashboard for your analysis, downloading, or sharing.&#x20;

You can select or unselect particular columns based on the data you want to **focus** on in the report.&#x20;

This **flexibility** ensures that only the **relevant information** is displayed or shared, helping you tailor the report to **meet your specific needs**.&#x20;

By selecting columns according to your **requirements**, you can streamline your analysis and make data-driven decisions more efficiently.

<figure><img src="https://2103666731-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MJasmeOMeAJhTVh0M75%2Fuploads%2F0JlAtIETUjqWgwfIYQOH%2FUser%20View%20Report.png?alt=media&amp;token=91c91b1c-88a3-40cf-9011-8a1a6aaa5cca" alt=""><figcaption></figcaption></figure>
