Ask or search…

Pause Campaign

To temporarily stop or suspend a campaign when it is not in use.
Occasionally, there are situations where it's necessary to temporarily halt a campaign instead of deleting it, allowing it to be reactivated for future use.


  1. 1.
    Navigate to the Campaigns section on the sidebar and choose the specific Type of Campaign you want to manage.
  2. 2.
    You will now see a list of all the campaigns that are currently available.
  3. 3.
    Choose the campaign you wish to pause from the list.
  4. 4.
    Select the 'Edit Campaign' option located at the top of the screen.
  1. 5.
    After clicking on 'Edit Campaign', a screen will appear.
  2. 6.
    In the top right corner, there is an option to pause a campaign.
  1. 7.
    Click on the toggle button.
  2. 8.
    A pop-up appears asking if you are sure you want to pause the campaign.
  3. 9.
    Click on 'Yes, Pause', and your campaign will be successfully paused.
After pausing a campaign, leads from that specific campaign will no longer flow to users.

To resume a paused campaign and allow leads to flow to users, click on the 'Resume Campaign' button from the top right corner of the window.