Ask or search…

How to Define the Roles and Permissions of a User?

Within NeoDove, clients have the ability to establish a Hierarchical Structure for their organization.
This structure enables them to allocate specific roles and permissions to users based on their designated responsibilities.
Each role is associated with a unique set of permissions, ensuring that users have the appropriate level of access and control within the platform.
This Role-based approach facilitates efficient Campaign Management and Portal Usage while aligning with the organizational hierarchy and User Roles.


  1. 1.
    Log in to your NeoDove account (
  2. 2.
    Go to the Manage Users section, from the Menu Bar present on the top-right-hand area of your screen.
  1. 3.
    By default, a list of all the Users is visible.
  2. 4.
    Click on the "Roles and Permissions" button, at the top of the screen just beside the Add Users button.
  1. 5.
    Then all the Roles are listed at the top of the screen.
  1. 6.
    All the Permissions are listed on the left-hand side of the screen.
  1. 7.
    So, as per the Roles, whatever Permissions we wanted to grant, we just need to click on the checkboxes and then click on the "Save Permission" button to get it saved.
  2. 8.
    If we want to add a New Role, then we need to click on the "Add New Role" option.
  1. 9.
    Need to type the New Role Name which we want to add and then accordingly click on the ‘Add’ button to get it added.
  2. 10.
    Then we need to customize the Roles with the Permissions that we want to grant and then click on the ‘Save’ button to get it saved.