How to Delete Users?

The NeoDove admin can delete a user from the organization's NeoDove account permanently.


  1. 1.
    Log-in to your NeoDove account (
  2. 2.
    Go to the manage users section, from the menu bar present on the top-right hand section of your screen
  3. 3.
    By default, a list of all the users is visible
  4. 4.
    In this list, under the heading action, you will find a menu icon (3 vertical dots) against every user’s name
  5. 5.
    Select this menu icon
    present against the user you want to delete
  6. 6.
    A drop-down menu will appear
  7. 7.
    Click on the Delete button
8. Select Yes, I'm sure to confirm
Note: If this user has some pending leads or campaigns left, then we will further receive a menu bar called reassign leads
  1. 1.
    As we are deleting this user’s account, we need to reassign his/her leads to some other user
  2. 2.
    From the user’s option, select the user who should receive the pending campaigns and leads
9. Now click on the Update button