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How to Delete Users?
Steps
The NeoDove admin can delete a user from the organization's NeoDove account permanently.

Steps

    1.
    Log-in to your NeoDove account ( https://app.neodove.com/)
    2.
    Go to the manage users section, from the menu bar present on the top-right hand section of your screen
    3.
    By default, a list of all the users is visible
    4.
    In this list, under the heading action, you will find a menu icon (3 vertical dots) against every user’s name
    5.
    Select this menu icon
    present against the user you want to delete
    6.
    A drop-down menu will appear
    7.
    Click on the Delete button
8. Select Yes, I'm sure to confirm
Note: If this user has some pending leads or campaigns left, then we will further receive a menu bar called reassign leads
    1.
    As we are deleting this user’s account, we need to reassign his/her leads to some other user
    2.
    From the user’s option, select the user who should receive the pending campaigns and leads
9. Now click on the Update button
Last modified 10mo ago
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